I have lost my support animal letter, how can I get a new esa letter?
Once the physical ESA letter is shipped to you, you will be the only one with the original copy of the letter. You may continue to share your digital copy with airlines and landlords even if you damaged/lost the original letter. However, if you would still like a letter with the therapist’s signature in ink, we can process this as an optional document. Please email us at info@touchesa.com
You may also log in and purchase a hard copy without having to submit the psychological evaluation again.